Privacy policy
Privacy Policy
Your Privacy Matters
Last updated: June 2025
Overview
At Tokyo Beauty, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have over your data when you shop with us.
By using our website or placing an order, you agree to the collection and use of your information as described in this policy.
Information We Collect
We collect information you provide directly to us when you place an order, create an account, or contact us. This may include:
- Your name and contact information (email address, phone number)
- Shipping and billing address
- Payment information (processed securely through our payment provider — we do not store card details)
- Order history and preferences
- Messages and correspondence you send to us
We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit, using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and shipping updates
- Communicate with you about your orders or any issues that arise
- Verify your shipping address and contact you if there are any discrepancies
- Improve our website, products, and customer experience
- Send you marketing emails if you have opted in (you may unsubscribe at any time)
- Comply with legal obligations
Cookies & Tracking
Our website uses cookies — small text files stored on your device — to remember your preferences, keep items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of our website may not function correctly as a result.
We may also use third-party analytics tools (such as Google Analytics) to help us understand website traffic and improve your experience.
Sharing Your Information
We do not sell your personal information. We share your data only in the following limited circumstances:
- Logistics partners — We share your name and delivery address with shipping carriers to fulfill your order.
- Payment processors — Your payment details are handled by our secure third-party payment provider.
- Legal compliance — We may disclose information if required to do so by law or in response to legal proceedings.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses SSL encryption for all data transmitted between your browser and our servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to or restrict certain uses of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us by email.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 5 years in accordance with applicable laws.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised "last updated" date.
Questions?
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us by email. We aim to respond to all inquiries within 24 hours.